In the field of communication:
From the perspective of public communication, there are coordination protocols between the CNE, as the national institution responsible for coordination and direction, and the scientific organizations that define the communication guidelines to be followed.
Procedures exist for summoning the media to report on the alerts issued by the CNE as the governing body of the SNGR, and these media outlets, in turn, communicate with the general population.
The country has a well-established process of institutional, regional, municipal, and communal organization to which alerts are issued, along with provisions for activation.
This is complemented by notices and bulletins from the National Meteorological Institute.
The information is made available on social media and on the CNE’s website.
In the field of information:
Technology is used for information storage, both internally and on external information platforms.
Internally at the CNE, there is a nationwide organization (communal, municipal, and regional) that enables the exchange and distribution of information generated in the field, as well as information acquired through technology (satellite images, databases, mapping, and, in general, geographical information systems).
Externally, the CNE’s information primarily comes from the “shape files” of natural hazards found in the National Territorial Information System (SNIT), which is coordinated by the National Geographic Institute. All state institutions with relevant information must deposit their data in this platform for use by any SNIT user (snitcr.go.cr).
As technological tools for field data collection, drones, high-precision GPS, satellite imagery (access to satellite images through agreements with organizations), and geographical information tools such as ArcGIS, ArcGIS Pro, and QGIS are used. These tools allow for the creation of dashboards that distribute information for interpretation, analysis, and decision-making.
There is also an IT platform for managing incidents recorded in the 911 system. Currently, a decision-maker information system for COEs in emergency preparedness and response is in development. This system will allow for the recording, processing, and data output related to situation reports generated by Municipal Emergency Committees (CME) during emergency response.